ASK NEW HAVEN

 
 

 

 Service Request TypeDescription
Abandoned Car To report an abandoned car or vehicle on street
Abandoned Car on Lot Report a possible abandoned car on a lot.
Account Inquiry Account Inquiry
Additional Toter Request an additional City supplied toter (trash container).
Appliances on Curb Report appliances that have been left out on the street or sidewalk.
Ball Fields Need Repairs Use this service type to report that a ball field needs repairs.
Batteries on Street Report old batteries on the street.
Bike Safety Request for Bike Safety Enhancement
Blight Request Property not being maintained
Blue Recycling Bin Replacement Request Use this service type to request a blue recycling bin.
Bridge Fencing Broken/Damaged Report fencing on a bridge has been broken.
Bridge Not Open Report a bridge not open.
Bridge Signage Issue Report a problem with the signage on a bridge.
Broken Fencing in Park Use this service type to report broken fencing in City parks.
Broken Lights in Park Use this service type to report broken lights in City parks.
Broken playground equipment Use this service type to report broken playground equipment.
Bulk Pile Complaint Report a bulk pile out on the street or sidewalk.
Bus Shelter Existing Bus Shelter Repair
Cans Not Returned to Curb Report that your garbage cans haven't been returned to the curb.
Carousel Reservation Reserve the carousel.
Catch Basin Full Report that a catch basin is full.
Catch Basin Grate Off Report that a catch basin grate is off.
Catch Basin-Item dropped When something has fallen into a catch basin and needs to be retrieved.
Cave-Ins Report a cave-in.
Christmas Tree Donation Use this service type when donating a Christmas tree to the City.
Christmas Tree Not Removed Report a Christmas tree that has been left on the street or sidewalk.
City Truck Leaking Fluid Report a city truck that may be leaking fluid.
City Vehicle Accident Report a city vehicle that has been involved in an accident.
City Vehicle Complaint Report when a city vehicle has been misused.
Commercial Refuse Complaint Report a complaint about a commercial refuse company.
Community Recreation Programs Request information about the community recreation programs, such as registration, location, cost, or residency requirement.
Complaint Handled Unsatisfactorily Use this service type when you believe that a previous complaint that you have filed has not been resolved satisfactorily.
Composting - bin request Use this service type to request a composting bin.
Contact the Mayor Use this service type when someone wants to contact the Mayor.
Contaminated bulk trash pile Report a contaminated bulk trash pile anywhere.
Ct Interstates / State Roads Information and/or Comment on Connecticut Interstates / State Roads
CT Transit Services Information and/or Comment on CT Transit Services
Curb Damaged by Plow Report when the curb has been damaged by a snowplow.
Curb In Need of Repair Report a curb that is broken or otherwise needs repair.
Curb Installation Request Use when there is a request for a curb where one never existed.
Damage to city tree Use this service type to report damage to a tree on city property.
Damaged Toter Report when a City supplied toter (trash bin) has been damaged
Dangerous Condition In Park Report a dangerous condition in a park.
Dangerous Condition On Bridge Report when there is a dangerous condition on a bridge.
Dangerous Condition on Street Report when a street has a condition that is dangerous to traffic or pedestrians.
Dangerous Condition with Sewer Report any dangerous sewer related problem.
Dangerous Tree Use this service type to report that a City tree presents a danger.
Dead Animal On Street Report a dead animal on the street and request removal.
Debris on Street or Sidewalk Report debris on the street or the sidewalk.
Debris Removal Request removal of debris.
Depressed Manhole Report a depressed manhole.
Depression in Road Report a depression or sinkhole in a street.
Dislodged Manhole Cover Report a manhole cover that is not seated properly.
Dumpster On Street Use this service type when a dumpster obstructs the street.
Dumpster Overflowing Use this service type to report that a dumpster that has refuse overflowing.
Employee Discourtesy Use this service type when you believe that a city employee has been rude.
Exchange Toter Use this service request when you wish to exchange your City supplied toter (trash container) for another size.
Foliage & Debris on Bridge Use this service type when there is foliage and / or debris on a bridge.
Garbage Cans Removed Use this service type to report the removal of your garbage cans.
Garbage or Containers Out All theTime Use this service type when another resident or business has refuse or containers out continually.
GNH Transit Authority Information and/or Comment on the Greater New Haven Transit District
Graffiti Report Graffiti
Graffiti-public space bridge Report graffiti on a bridge's public space.
Guardrail Broken on Bridge Use this service type when a bridge's guardrail is broken.
Icy Condition Use this service type when a street is icy, causing a driving hazard.
Illegal Auto Repair on Property Repair of automobiles on personal property
Illegal Dumping Activities Use this service type to report possible illegal dumping.
Illegal Front Yard Parking using front yard as parking lot
Illegal Sweeping of Leaves into Street Use this service type when leaves have been swept into the street.
Illegally Posted Notice/Banner Report a possibly illegally posted notice or banner.
Initial Blue Bin Request Make an initial request for a blue recycling bin.
Inspect Driveway Apron Request an inspection of your driveway apron.
Investigate Street Cut Use this service type to report that a street cut by a utility has not been repaired adequately.
Leaves Not Collected Report when leaves packaged correctly have not been collected
Litter Barrel Not Emptied (Parks) Use this service type when a litter barrel in a City Park needs to be emptied.
Litter Barrel On Sidewalk Not Emptied Use this request when a litter barrel on a sidewalk needs to be emptied
Litter Barrel Request Use this service type when an area needs a litter barrel.
Load Sign Missing Report a bridge's load sign is missing.
Low Employee Productivity Use this service type when you believe that a city employee has not been working efficiently.
Men Throwing Garbage Cans/Recycling Bins Use this service type to report city workers throwing trash or recycling bins.
Meter Bags Request for Temporary Meter Bags
Missed Refuse Pickup Report a missed refuse pickup.
Missing Manhole Cover Report a missing manhole cover.
Missing Toter Report when the City-supplied toter (trash bin) is missing
New Bus Shelter New Bus Shelter Request
New Bus Stop New Bus Stop Request
New Traffic Control Sign Request for a New Traffic Control Sign
NH Parking Authority Information and/or Comment on the New Haven Parking Authority
Noisy Refuse Collection Report Refuse collection that has been too noisy.
Odors Report strange odors from the street, sidewalk, drain or manhole.
Oil on Street Use this service type when there is an oil spill on the street.
Overgrown Areas Use this service type to request attention to trees on City property.
Overgrown Trees/Shrubs Report trees/shrubs on a property are blocking a sidewalk or that are otherwise a hazard.
Park Improvements Needs Use this item to request park improvements
Parking Contestment Status Request of Contestment
Parking Info Parking Info Request
Parking Management General Information Related to Parking Management Programs
Parking Meter Repair Request to Repair a Parking Meter
Parking Permit Parking Permit Request
Parks & Attractions Information Request information about parks, such as location, hours, or fees.
Parks Adventure Program Use this service type to request information about the parks adventure program such as registration, location,cost, or residency requirement.
Parks Aquatics Use this service type to request information about aquatics in parks, such as registration, location, cost, or residency requirement.
Parks Campsites Use this service type to request information about camps in parks, such as registration, location, cost, or residency requirement.
Parks Canoeing Request information about canoeing in the parks, such as registration, location, cost, or residency requirement.
Parks Information Use this service type to request any information about parks
Parks Kayaking Request information about kayaking in parks, such as registration, location, cost, or residency requirement.
Parks Nature Program Request information about the parks nature program, such as registration, location, cost, or residency requirement.
Parks Permits Information Request information about Parks Permits
Parks Permits Request Use this request type to request a Parks Permit.
Parks Program Registration Request the actual form to register with any of the parks programs.
Parks Ranger Program Request information about the parks ranger program, such as registration, location, cost, or residency requirement.
Parks Sports Request information about sports in parks, such as registration, location, cost, or residency requirement.
Parks Summer Camp Request information such as registration, location, cost, or residency requirement
Parks Swimming Program Request information about the parks swimming program, such as registration, location, cost or residency requirement.
Pavement Markings Request to Repair or Establish Pavement Markings
Pedestrian Safety Request for Pedestrian Safety
Permanent Patch Required Report an area of the street needs a permanent paving patch.
Picnic Shelter Reservation Reserve a picnic shelter.
Port of New Haven Information and/or Comment on the Port of New Haven
Possession of Livestock farmyard livestock on private property
Posting on Tree Report when a notice has been posted on a City tree.
Pothole Report a pothole in the street.
Private Property Damage Report damage by City equipment to Private property
Problem with sidewalk/curb installation Request a review of a replaced curb or sidewalk
Property Damaged by Plow Use this service type when private property has been damaged by a snowplow.
Public Right-of-Way Request to Remove Sneakers from the Public Right-of-Way
Pump Not Working Use this service type to report that a pump is not working.
Questionable Employee actions Use this service type when you believe that a city employee has done something inappropriate.
Questionable Employee locale Use this service type when you believe that a city employee has been somewhere inappropriate.
Recyclables Not Collected Report that recyclables haven't been collected.
Recycle Refuse Spill Report that recycle refuse has been spilled.
Recycling Information Request Request information about recycling.
Recycling Seminar Request Request a seminar on recycling.
Refuse Collection Request information about refuse collection
Refuse Not Contained Properly Report when rubbish is not contained in a proper container such as a can, plastic bag, or dumpster.
Refuse on Vacant Lot Report that a vacant lot has refuse on it.
Refuse spilled Use this service type to report spilled refuse.
Repair an existing Pedestrian Signal Request to Repair an Existing Pedestrian Signal
Repair an Existing Traffic Control Sign Request to Repair an Existing Traffic Control Sign
Repair an existing Traffic Control Signal Request to Repair an Existing Traffic Control Signal
Repair or Install Informational Sign Request to Repair or Install an Informational Sign
Right-Of-Way Violation Use this service type when something is blocking an area to which the public has access.
Safety Guard Program Safety Guard Program (Inquiry or Request)
Sand Barrel Needed Suggest an area that may need a sand barrel.
Sand barrel removal request Use this service type when a sand barrel should be removed.
School recycling education visit requested Use this service type to request a visit to a school to explain recycling.
School recycling not collected Use this service type to request a pick-up of bottles and cans at a school.
School refuse not collected Use this service type to request a pick-up of school refuse.
Sewer clogged Use this service type to report that a sewer is clogged.
Sidewalk Broken/Cracked Report a sidewalk is broken or otherwise needs repair.
Sidewalk Signs Use this service type when you believe that illegal signs have been placed on the sidewalk.
Snow Not Removed From Sidewalk Use this service type to report that another resident or business has not cleared their sidewalk of snow.
Snow Plowing Use this service type to report that a street has not been plowed or not plowed properly.
Snow removal from Parks Use this service type to request snow removal in City parks
Snow Thrown Into Street Use this service type to report that a resident or business has thrown snow from their property into the street.
Spray showers not working Use this service type to report that spray showers are not working.
Store Merchandise on Sidewalk Use this service type when a store has merchandise on the sidewalk.
Street Banners Request to Repair and / or Install Street Banners
Street Flooding Use this service type to report flooding in a street.
Street Lights Broken Report broken or malfunctioning street lights.
Street Paving Request Report an area of the street needs paving.
Streets Not Swept Use this service type when the streets have not been swept of snow, leaves, debris, etc.
Temporary Street Patch Needed Use this service type when an area of the street needs a temporary paving patch.
Tide Gate Not Working Use this service type to report that a tide gate is not working.
Tires On Street Use this service type when there are old tires on the street.
Tow Information Tow Information / Comment
Traffic Safety Request for Traffic Safety
Traffic Signal Traffic Signal Request, General
Trash on city lot Use this service type to report that there is trash on a city lot.
Tree Damaging Property Use this service type to report that a City tree is damaging property.
Tree limbs interfere w wires Use this service type to report limbs from a City tree interfering with utility wires.
Tree Limbs over House Use this service type to report that limbs from a City tree are over a house.
Tree Pruning Use this service type to request that City trees be pruned.
Tree Removal Use this service type to request that City trees be removed.
Tree Stump Removal Use this service type to request the removal of a City tree stump.
Tree trimming Use this service type to request that a tree be trimmed.
Tree Trunk Removal Use this service type to have a City tree trunk removed.
Tree/Branches need to be removed Use this service type to request the removal of a tree or branches
Treebelt needs attention Use this service type to report problems in the treebelt.
Tripping Hazard Use this service type to report that an area accessible to the public has a tripping hazard.
Tweed Airport Information and/or Comment on Tweed New Haven Regional Airport
Unclean restrooms at City parks Use this service type to report unclean restrooms at City parks.
Unplowed Street Use this service type to report that a street has not been plowed.
Yard Waste/Leaves Not Collected Use this service type to report that properly bagged yard waste hasn't been picked up.